Reviews for QUAY MANAGEMENT SERVICES LIMITED, DUNSTABLE
5/5 from nancy
3 years ago
3 years ago
Quay Management Services is the 3rd company to manage the property that includes my flat ince I purchased it. And the first to be pro-active on refurbishment works that have been outstanding for very many years. They have kept owners in the loop throughout and taken our concerns and preferences into account at all times. Friendly and efficient.
5/5
3 years ago
3 years ago
Moved over to QMS at the beginning of the year after leaving a larger management company. From the outset of meetings number of companies QMS, have been efficient with communication and transparent with information and understanding the needs of the residents, combining our requests and thoughts to achieve shared goals.
A number of tasks have been achieved that we never made progress with, with the previous company.
Highly recommended
1/5 from Stan
3 years ago
3 years ago
Runs on a skeleton team, took two week's to respond, then Harvey went immediately on holiday with no one to take over.
Quay management have now put me in delay and increased my costs significantly as a consequence.
As a client it is very disappointing service.
5/5 from Alastair
3 years ago
3 years ago
Highly recommend Harvey and the QMS team. Harvey is someone with great integrity who absolutely goes the extra mile. He supported us through a very tricky situation at our block and got us to a point that no previous block mangers had been able to with his tenacity and common sense approach and solutions to the project. He was always available and very quickly became part of the team. Couldn't recommend Harvey highly enough, he's one of the good guys. Thanks for all your support Harvey
5/5 from Isabel
3 years ago
3 years ago
Harvey took over the management of the block my flat was in when there hadn't been any management in place for a long time. I can safely say he had quite a lot to deal with and some pretty challenging situations, but he handled it all with confidence and good humour. I have recently sold my flat in the block so I shall miss working with him in the future!
5/5 from Gavin
3 years ago
3 years ago
Working with Harvey at Quay Management Services (QMS) was an absolute pleasure. QMS are a management agency that provide impeccable service - I was privy to witnessing Harvey's incredible responsiveness, pragmatism, level-headedness and cost-effective solutions to all manner of challenges that presented themselves. Reach out to Harvey if you need residential block management support.
5/5 from Luton
3 years ago
3 years ago
Harvey is looking after our block of 5 flats in Harrow.Its a great guy with fantastic approach and easy to talk with and solving issues and problems. What previous agent took 2 years and still failed Harvey done it in 2months.
Highy recommend Quay as a managing agent for any blocks of flats.
Very good communication and all clear.
5/5 from Anna
3 years ago
3 years ago
Last Friday the roof of the building where we live was blown off during the storm. Harvey, the manager of the building, was very quick and professional with his reaction. We were contacted straight away and informed what we have to do. Because of the leaking the whole building had to evacuate. Harvey was keeping us updated about the situation of our house. He was checking on our wellbeing too, making sure we’re safe and comfortable. Now, not even a week later we are moving back to our house.
Thanks a lot,
Ali and Anna
5/5 from Kim
3 years ago
3 years ago
I have worked with Quay for about a year now and they have proved to be a well oiled management company. They dealt with the handover from my previous management company seamlessly. They are efficient, cost effective and keep me up to date and informed at all times. Not only do they do a good job of managing the building I am part of they are on hand to help personally. I had a hot water issue in my flat and Charlie was able to source a plumber who attended and sorted the issue straight away - thank you Charlie.
10/10 for this company and the service they provide. I highly recommend Quay to look after you and your property. Thanks Team.
4/5 from Harsha
3 years ago
3 years ago
Harvey of QMS management took over the management of our rental flat one week before storm Eunice. Due to the storm, the entire roof of the building consisting of ten flats blew off. The ensuing damage, moving tenants into hotel accommodation, organising workmen to fix gas, electrics, roof repairs etc was dealt with QMS in a timely and proficient manner. Everyone concerned was kept informed and Harvey worked incredibly hard to make a horrible event bearable for the tenants.